Q1. Do you provide the technical support to the developers?
Re: Sure. After you place an order and get the beacons, we will provide tool APP with API document, and iOS/Android SDK and Android Source Code for your programming.
Q2. Can we brand your product with our company LOGO?
Re: Yes, we will provide customization including logo printing, tooling design for housing, firmware customization, PCB re-design, etc.
Q3. How can we get the samples to test?
Re: You can submit an order in Alibaba or contact us directly. All of the samples can be supplied from stock. Samples will be sent within 1-5 days after paid.
Q4. How will you deliver my goods to me?
A: We always ship samples order and MOQ order by Express ( Door To Door), such as DHL, UPS, Fedex… to enable our customers to get their goods rapidly. We can ship mass order by Air, or Sea, or Express, according to customers’ choice.
Q5. What’s the warranty for the product?
Re: We supply 6 months warranty from the shipping date if it is a quality issue.
Q6. What is the lead time for your products?
A: 1-5 business days for samples order, 7-15 days for MOQ order, 10-30 days for mass production orders (based on different quantities)..
Q7. What is your product quality?
A: We have a QA team to guarantee the quality of our products. All beacons are 100% manually checking.